Maintenance

“We are really happy with the work undertaken by Data Centre Response to replace our 40kVA UPS, Fire Suppression and Environmental Monitoring System in our server room.  Every part of the project happened on schedule with no downtime or unplanned outages. We were kept well informed about all stages of the installation and the work was carried out efficiently and tidily by the courteous team.”

“DCResponse made this large complicated project look easy; we were delighted with their ability to work around a huge number of obstacles to provide a solution to a serious issue in a very short space of time. I would not hesitate to use DCResponse for any future projects.”

“The solution proposed by DCR means that we can now remotely monitor each of our UPS’ that are dotted around our large and dispersed site, giving us total reassurance in the case of an emergency.”

“DCResponse used their technical expertise to deliver a bespoke server room. They worked tirelessly to deliver on time and within budget, and provided the most cost effective solution to future proof our business.”

“Following constant issues in relation to power outages, DCResponse came highly recommended to us. They certainly lived up to their reputation and we would like to thank everyone at DCResponse for identifying and providing a superb service in relation to our issues. The professionalism and expertise provided has resulted in a stable and reliable system. With a world class technical team on hand, they have also provided us with the confidence to maintain an efficient business model and we would not hesitate in recommending them”

We have been using DCResponse for all the support and maintenance of our New Computer Suite for the last 2 years, we have found that the renewals are handled very efficiently with plenty of advance notice being given for the impending renewal.  The various planned preventive maintenance visits are also handled with good communications and the engineers always knowledgeable in their areas of expertise.

DCResponse have been a valuable asset to the on-going support and maintenance of our Data Centres. They have provided excellent service levels with expert knowledge enabling us to keep our environments stable and efficient.

I invited Data Centre Response to tender a specification for a UPS solution for our back up IT services. They provided and installed a cost effective N+1 solution that was installed with minimum disruption and in a timely manner.

“We have worked very closely with DCR during and more importantly after the implementation of the power monitoring system, since the implementation of this system we have been able to monitor all the sensors required and more importantly collate all of the relevant power information and charts and billing costs. It was important to ensure that we had the correct system put in place and DCR delivered what was required, and as it’s a non-intrusive device we can and will be rolling it out to the remainder of or customers in due course.”