Riello UPS Certified Engineer Programme
The Riello Certified Engineer initiative is designed to protect customers who require third party servicing and approved spares for their UPS, by enabling them to check if their chosen engineers are fully trained and competent to carry out the work.
To achieve Riello Certified Engineer status, engineers from Riello resellers must successfully complete comprehensive training on the commissioning, maintenance and servicing of Riello UPS products.
DCReponse Engineers are proud to be trained by Riello UPS.
Engineers from DCResponse were invited to carry out training on the commissioning, maintenance and servicing of Riello UPS Systems. Now our engineers have completed and passed the training programme, they have been allocated an Engineers ID card which has a unique reference number. Our clients can enter this into the search facility on the dedicated website www.riello-engineer.co.uk, where the engineer’s name and ID is shown. The website also shows the core competencies the individual engineer is trained to do from commissioning and battery builds, maintenance, service/repair and whether they are 17th edition qualified to carry out electrical installation work.
Furthermore, as all our Engineers are now certified, DCResponse have become a Certified Riello Service partner, with our own unique reference number which can also be cross-checked on www.riello-engineer.co.uk for the added peace of mind of the client.