Terms and Conditions for Projects

(To be read with your proposal)

The Contract for the services and goods/materials (“the Services”) to be provided by Data Centre Response Limited (“DCRL”) shall comprise the proposal submitted by DCRL (“the Proposal”) as agreed and accepted by the named party on the Proposal (“the Customer”) together with the General Terms & Conditions (“the Conditions”) as set out below.

The Proposal shall consist of the details of the Services to be provided including the work to be carried out, the materials to be supplied, the price, any drawings, specification and any ancillary information relating to the Services.

So far as the law permits, all terms of the Contract between the Customer (and/or its delegated representatives) and DCRL  are contained in the Proposal and these Conditions and no variations shall be relied upon unless agreed by DCRL in writing.

These Conditions override any terms or conditions proposed by the Customer in any order or in any negotiations or otherwise.

All liability for any representations, whether oral or in writing, and all other conditions or warranties, whether express or implied, are hereby excluded in so far as such exclusion may be permitted by law.

The Proposal is subject to acceptance by DCRL on receipt of an order from the Customer.  DCRL may reject an order based on the Proposal unless received within thirty days of the Proposal.


Any plans, drawings, specifications and samples submitted by DCRL in the Proposal (or any variations thereto agreed by the parties after the Proposal has been agreed) (“the Drawings”) are the property of DCRL to be used by DCRL and the Customer only for the purpose of the Contract. The copyright in the same shall remain with DCRL and shall not be used or copied by the Customer save solely in connection with the Contract work. Plans, drawings and specifications prepared by an architect or other agent of the Customer shall remain the property of the Customer. In case of any discrepancy between the drawings and specifications, the drawings shall prevail unless otherwise expressly agreed in writing by the parties.

It is a requirement that any necessary support literature to carry out the Services without exception become due for final issue no later than 28 days subsequent to the first date of issue of each or any revision of literature which shall be submitted in a form consistent with accepted industry practice at the time of submission. Any subsequent alterations shall be so directed by the Customer and/or his delegated representative and in every instance be reimbursable to DCRL at the standard day work rates applicable at the time.]

The Customer may not cancel the Contract unless agreed by a Director of DCRL in writing.  In the event of cancellation the Customer will fully indemnify DCRL against all expenses incurred at the time of cancellation and secondly against any loss including any loss of profit to DCRL which arises directly, or indirectly, as a result of the cancellation.

Unless DCRL has provided to the Customer written advice as to the suitability of any materials to be used in the provision of the Services, DCRL does not warrant that the materials specified by the Customer, and which are itemised in the Proposal, will be fit for the Customer’s purpose. DCRL will endeavour to match materials which vary in figure and colour but samples are submitted as a fair example only of the bulk. Any existing materials on any site replaced by new materials will become the property of DCRL unless agreed otherwise in writing.

Should the Customer agree a design with DCRL by way of drawing prepared by DCRL, DCRL’s production of the design in accordance with the agreed drawing shall be accepted by the Customer as provision by DCRL of such design (“the Design”) in accordance with the Customer’s requirements and DCRL shall have no liability for any defects in the Design approved by the Customer other than in the event of proven negligence on the part of DCRL in the production of the Drawings.

DCRL may write on or affix their imprint to the work carried out. If DCRL’s patents, trademarks or copyright features are embodied in the design, an imprint to that effect may be affixed.]

If the Contract is not expressly stated to be a fixed price Contract, variations to the Services will be subject to an overheads profit and attendance figure.


Overtime necessary for the satisfactory completion of the Contract as set out in the Proposal is included, but the price may be increased because of any premium time brought about by factors outside the control of DCRL or which was as a result of a request by the Customer in order to complete the work before the agreed stated date of completion as in the Proposal or prior to the commencement of the Services.

  1. DCRL may raise an invoice for the Services in full upon substantial completion alternatively during the course of the work, submit progress applications as from time to time completed in accordance with the Proposal. The progress applications shall include any amounts due for any Services provided in addition to those as set out in the Proposal.
    1. Payment will be due within 30 days of the submission of the progress application and if payment becomes overdue DCRL shall be entitled to charge interest on the overdue payment at the rate of 3% per month above base rate providing always that payment of such interest shall be in addition to all other rights of DCRL.
    1. Upon placing an order with DCRL unless expressly agreed in writing by DCRL the Customer shall make immediately payable to DCRL an amount equal to twenty per cent or other such percentage agreed in writing of the order or anticipated value known at that time.]
  1. If the Customer fails to pay any sum when it becomes due, DCRL shall have the right, but without prejudice to any other rights or remedies, to suspend further work until payment is received with interest at the rate specified at condition 22 or to cancel the Contract so far as any Services remain to be provided in which case the Customer will indemnify DCRL in accordance with condition 3 above.
    1. If the Customer shall make default in or commit any breach of any of his obligations to DCRL, or if any distress or execution shall be levied upon the Customer, his property or assets, or if the Customer shall make or offer to make any arrangement or composition with Creditors or commits any act of bankruptcy, or if any petition for bankruptcy shall be presented, or if the Customer shall be a limited company and any resolution or petition to wind up the Customer’s business or for the appointment of an Administrator shall be passed or presented otherwise than for reconstruction or amalgamation, or if an Administrative Receiver of such company’s undertaking property or assets or any part thereof shall be appointed, DCRL may determine the Contract by written notice to the Customer’s registered office address or otherwise as set out in the Proposal, without prejudice to any claim or right DCRL might otherwise have.

DCRL will rectify, without charge, any defects arising from faulty materials or workmanship if notice of any such defect is given in writing by the Customer to DCRL within 12 calendar months of the date of completion of the Services. When defects are rectified under this condition DCRL will undertake a further liability in respect of the rectified work for a period of 6 months commencing from the date of such rectification. This guarantee does not apply to damage to work on site arising from fire, flood, excessive damp, humidity or heat or other causes operating before, during or after completion of the work which are beyond DCRL’s control. DCRL excludes from this guarantee any goods or materials, parts of goods or materials which have not been manufactured by DCRL. With respect to such goods or materials, the Customer shall be entitled to an assignment of any rights obtained by DCRL under DCRL’s contract to purchase the said goods or materials.

  1. DCRL shall not be liable for:
  2. Loss or delay resulting from strikes, lockouts, force majeure or any Government controls or restriction of which DCRL had no prior knowledge.
  3. Damage to glass or other materials after being fixed into position.
  4. Damage to existing glass or other materials on the site not the property of DCRL.
  5. Breakage and damage when handling existing glass or other materials not the property of DCRL.
  6. Damage to stock, merchandise, fixtures, fittings or goods on the site not the property of DCRL.
  7. Damage to or defects in the work as set out in Condition 5 or through causes beyond DCRL’s control.
  8. Damage caused by accidental fire.
  9. Any consequential or indirect loss suffered by the Customer whether this loss arises from breach of duty in contract or tort or in any other way.
  10. Loss or delay due to industrial action by any party howsoever incurred.
  11. Materials, workmanship or surfaces to which decoration is applied.
  1. death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors (as applicable);
  2. fraud or fraudulent misrepresentation or wilful default; and
  3. any matter for which it would be unlawful to exclude or restrict liability.
  1. Subject to Conditions 14.1 and 14.2:-

(a)       Neither party shall save as otherwise provided for in these Conditions be liable to the other, whether in contract, tort (including negligence), equity (including restitution), breach of statutory duty, or otherwise, for:

(i)         any loss of profit, loss of revenue, loss of use, loss of goodwill, loss of data, loss due to interruption of business, or loss of anticipated savings, whether direct or indirect, and even if the party has been advised of the possibility of such losses or damages;

(ii)        any loss that is an indirect consequence of any act or omission of the other party;

(b)       the total liability of either party for damage to property caused by the negligence of its employees in connection with this agreement shall be limited to [£1,000,000] for any one event or series of connected events; and

(c)        the total liability of either party to the other in respect of all other uninsured loss or damage arising under or in connection with this agreement, whether in contract, tort (including negligence), equity (including restitution), breach of statutory duty, or otherwise, shall in no circumstances exceed [£500,000] for the Contract or the value of the Contract, whichever is the lower.


DCRL shall be entitled for payment for goods and materials procured against the Customer’s order and retained by DCRL on DCRL’s premises or the premises of a third party.  Any such items shall upon request be labelled the property of the Customer. If commencement or any part or phase of the Contract is delayed for any reason and DCRL has purchased materials for the Contract, DCRL may apply for payment of materials stored off site and payment will be made by the Customer within 30 days of the Company’s application. DCRL shall be entitled to payment for storage of materials on DCRL premises for the duration of any such delay the rate chargeable to the Customer shall be based on a charge per square foot or metre but shall not exceed the market rate for similar storage facilities in the immediate vicinity.


The Services may be partially or wholly suspended upon notice given by DCRL in circumstances where the Services cannot be continued by reason of force majeure or as a consequence of any actions taken by the Customer. The time of any suspension shall be added to the time of completion of the original Contract, and any additional costs incurred will be the subject of a variation to the Contract. In the event of the Customer’s premises being destroyed or substantially damaged by fire, the Customer shall be at liberty to terminate the Contract upon paying DCRL for the Services provided on a quantum merit basis.


DCRL shall be entitled to employ a sub-contractor to carry out all or part of the Services included in the Proposal.


DCRL shall use all reasonable endeavours to complete the Services within the agreed time, but any time period given shall be an estimate only and DCRL shall not be liable to make good any damage or loss whether arising directly or indirectly out of any delay in completion of the Services. The Customer shall not be entitled to cancel or determine an order on the basis of delay unless specifically agreed by DCRL in writing that time is of the essence.

  1. RISK

Upon delivery of any goods to site (excluding the plant and tools of DCRL) risk in such goods shall pass to the Customer who shall be solely responsible for the same and shall insure the goods accordingly.

Any notices to be given under these terms and conditions shall be in writing and shall be deemed to have been duly given if sent or delivered by recorded delivery post to DCRL at the address specified overleaf.

Unless specified otherwise in writing, payment of all invoices shall be 30 days after the date stated on the invoice. If payment is overdue, DCRL shall be entitled to charge interest on the overdue payment at the rate of 3% per month above base rate from the date of the account provided always that payment of such interest shall be in addition to all other rights of DCRL.

Both DCRL and the Customer shall provide and maintain all relevant insurances with a reputable insurer within England and Wales against all insurable risks arising under the Contract and shall upon reasonable request provide either party with a copy of the insurance policy and any schedules relating thereto.

This quotation does not include VAT. The Customer will be required in addition to pay such VAT as may become chargeable thereon at the standard rate applicable at the date of any tax invoice submitted in accordance with these terms and conditions.