Quality & Environmental Policy Statements
Quality Policy Statement
It is the prime policy of Data Centre Response Ltd to supply customers with products and services that fully satisfy their purchase order and applicable regulatory and legal requirements; this objective shall be achieved through cost-effective systems and practices that satisfy the requirements of IS09001:2008. It is, therefore the responsibility of all the company’s employees to identify to the management any incidents of non-conformance, or anomalies of the Integrated Management System.
The company’s basic aim shall be one of constant improvement in its working practices and services to customers.
The management monitors its performance through internal audits and the effectiveness of our processes and customer satisfaction.
All members of the company are fully committed to achieving the company’s business goals and quality objectives.
The Long Term Objectives for Data Centre Response Ltd
- Sustain the company’s growth.
- Monitor customer perception to ensure. improvement in the company’s services.
- Maintain the company’s low levels of non-conformance.
- Maintain and expand the existing customer base.
- Ensure that all staff members receive training to ensure the company’s continued effectiveness.
These objectives are supported by Annual Targets that are set and adjusted at Management Review Meetings after performance data is analysed.
Environmental Policy Statement
The Long Term Objectives for Data Centre Response Ltd
- Comply with all relevant environmental legislation.
- Reduce the environmental impact of the company.
- Maintain the company’s low levels of non-conformance.
- Ensure that all staff members are trained to deal with any likely emergency situation arising from daily operations.
These objectives are supported by Annual Targets that are set and adjusted at Management Review Meetings after performance data is analysed.